Privacy Policy

Hope Automation & Controls LLC Privacy Policy

Hope Automation & Controls LLC respects the privacy of our customers and users. We collect information voluntarily provided to us, including names, email addresses, telephone numbers, and information necessary to provide our automation, SCADA, monitoring, and notification services.

We use this information to provide and support our products and services, communicate with customers, provide system notifications and alarms, troubleshoot systems, and maintain customer accounts.

SMS and Mobile Information

Customers and authorized users may provide a mobile telephone number and consent to receive SMS text messages from Hope Automation & Controls LLC. Messages may include SCADA alarms, equipment alarms, system status notifications, service notifications, and other operational information requested by the customer.

Message frequency varies depending on system activity and configured alarms. Message and data rates may apply. Reply STOP to stop SMS messages and HELP for assistance.

Mobile phone numbers, SMS opt-in information, and messaging consent will not be sold, rented, shared, or provided to third parties or affiliates for marketing or promotional purposes. SMS consent is specific to Hope Automation & Controls LLC and is not transferable to another business.

We may use service providers as necessary to operate our systems and deliver services, including communications, hosting, and technology providers. These providers receive information only as necessary to perform services on our behalf and are not authorized to use mobile opt-in information for their own marketing or promotional purposes.

We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or loss.

Customers may contact Hope Automation & Controls LLC regarding their personal information, privacy questions, or communications preferences through the contact information provided on this website.

Effective date: September 19, 2026